Help Topics

How do I turn off auto-renewal?

The Auto Renew feature will automatically renew your membershipit isabout to expire. Your account will be renewed using the credit card you have on file on your Billing History & Credit Card Info page. You can update your credit card information on your "Billing History & Credit Card Info" page so that you will always have a current credit card on file with us.

If you do not wish to automatically renew your Gold / Silver subscription, or other product:

1. Log into the site using your username and password.
2. From your member homepage, click on the "My Account" link from the top menu.
3. Click the "Billing History & Credit Card Info" link in the Account section.
4. At the top of the page you will see product status.
5. To turn off your auto renew, click "OFF" under product status.

---


I'm not getting my password or other emails from FastCupid!

How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?